What if I want to have a call with Pet Air Valet?

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Accepted Answer

You are very welcome to speak with Pet Air Valet. A call can help you understand how our scheduled, shared-cabin journeys work, what to expect on the day, and what documents may be required for your destination. ## How to reach us ### Call our helplines Our helplines are open from 10:00 to 17:00 CET (Malta). GB: +44 1225 266970 CH: +41 41 563 99 98 US: +1 202 573 8145 MT: +356 2034 1713 ### Email client@petairvalet.com ### Book an online meeting If you prefer to choose a time, you can book an online meeting [here](https://calendly.com/petairvalet/30min?hide_gdpr_banner=1&primary_color=15263B&background_color=FAF8F3). ## What we can cover on a call We can help with: - Finding the right journey for your origin and destination - How the reserve and confirmation process works - What information we need about your dog and travel plans - Travel documentation planning and timelines - What the in-cabin experience looks like on the day - Arrival handling and what to expect after landing ## How to prepare If you have these details, it helps the call move quickly: - Origin and destination - Approximate travel window and flexibility - Number of humans and dogs travelling - Your dog’s breed, age, and approximate weight - Any travel experience or settling needs your dog may have If you do not have these details yet, that is fine. We can still talk you through the process and the next step.