Pet Air Valet

Can I arrange travel documentation myself?

Yes. Our coordination is included in your booking and reduces the risk of delays. We provide guidance, checklists, and contacts; you complete all steps and submissions.

Yes. You can handle travel documentation yourself.

Our documentation coordination is included with your booking and helps reduce the risk of delays. We guide you with clear steps, destination-specific checklists, and trusted contacts, while you complete the appointments, applications, and submissions.

The simple split: what we do and what you do

What we do

  • Share destination-specific guidance and a clear timeline
  • Provide checklists so you know what to prepare and when
  • Introduce qualified experts where helpful (for example, document specialists)
  • Review what you share with us for obvious gaps and flag issues early
  • Coordinate timing so documents align with your journey and arrival handling

What you do

  • Book veterinary appointments and any required checks
  • Gather your dog's records and supporting documents
  • Submit applications and requests to the relevant authorities
  • Pay third-party fees (for example, government or veterinary fees where applicable)
  • Bring original documents with you on travel day

Why we recommend coordination

Documentation rules can be time-sensitive and destination-specific. Our role is to keep the process predictable and reduce last-minute surprises.

Important note

Approvals and certificates are issued by third parties. We cannot guarantee outcomes, but we stay close to the process and support you at every step.

About Pet Air Valet

Pet Air Valet coordinates in-cabin pet travel journeys. We are not an airline. All flights are operated by licensed air carriers or aircraft operators.

Learn more about our governance and operations →

How confirmation works

Pet Air Valet operates a shared-cabin model. Each journey typically requires a minimum of 6 to 8 travellers.

  • We aim to confirm journeys 30 days before departure
  • In all cases, confirmation is no later than 7 days before departure

Deposits and refunds

Deposit terms depend on timing and journey confirmation status. Full details are in our Terms & Conditions.

Contact Concierge

Email: client@petairvalet.com

WhatsApp: +356 2034 1713

🇬🇧 GB: +44 1225 266970
🇨🇭 CH: +41 41 563 99 98
🇺🇸 US: +1 202 573 8145
🇲🇹 MT: +356 2034 1713

Phones are open from 10:00 to 17:00 CET on workdays, aside from holidays.

We strive to respond to all WhatsApp queries within two business hours.

Ready to Find Your Journey?

Browse our scheduled in-cabin flights for dogs and their humans.

View Available Journeys