Can I arrange travel documentation myself?
Yes. Our coordination is included in your booking and reduces the risk of delays. We provide guidance, checklists, and contacts; you complete all steps and submissions.
Yes. You can handle travel documentation yourself.
Our documentation coordination is included with your booking and helps reduce the risk of delays. We guide you with clear steps, destination-specific checklists, and trusted contacts, while you complete the appointments, applications, and submissions.
The simple split: what we do and what you do
What we do
- Share destination-specific guidance and a clear timeline
- Provide checklists so you know what to prepare and when
- Introduce qualified experts where helpful (for example, document specialists)
- Review what you share with us for obvious gaps and flag issues early
- Coordinate timing so documents align with your journey and arrival handling
What you do
- Book veterinary appointments and any required checks
- Gather your dog's records and supporting documents
- Submit applications and requests to the relevant authorities
- Pay third-party fees (for example, government or veterinary fees where applicable)
- Bring original documents with you on travel day
Why we recommend coordination
Documentation rules can be time-sensitive and destination-specific. Our role is to keep the process predictable and reduce last-minute surprises.
Important note
Approvals and certificates are issued by third parties. We cannot guarantee outcomes, but we stay close to the process and support you at every step.
About Pet Air Valet
Pet Air Valet coordinates in-cabin pet travel journeys. We are not an airline. All flights are operated by licensed air carriers or aircraft operators.
How confirmation works
Pet Air Valet operates a shared-cabin model. Each journey typically requires a minimum of 6 to 8 travellers.
- We aim to confirm journeys 30 days before departure
- In all cases, confirmation is no later than 7 days before departure
Deposits and refunds
Deposit terms depend on timing and journey confirmation status. Full details are in our Terms & Conditions.
Contact Concierge
Email: client@petairvalet.com
WhatsApp: +356 2034 1713
Phones are open from 10:00 to 17:00 CET on workdays, aside from holidays.
We strive to respond to all WhatsApp queries within two business hours.
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